Is anyone else having issues with the guide data? It’s refreshing and some channel listings are showing, but there are loads that are missing. Such as the main 5 terrestrial channels, BBC 1/2, ITV, Channel 4/5. There are plenty more missing too. It’s been like this for a couple of days now.
Yes, there is some kind of partial guide data issue affecting specific channels worldwide. Some customers are getting all guide data and others are missing some channels, it seems mostly focused in the US and UK but that’s not entirely clear. We’ve reported this to our providers and they’re working on it. It should clear up relatively soon.
Thank you.
Super, thanks for the info
This issue is reported as resolved now and looks good based on initial tests. Please let us know if you see any further issues.
Thank you.
Thanks, all seems back to normal