I have 2 of the original network IR devices with the special pigtails in my setup - they both seem to have died in the past month. I don’t know why.
Is there a “factory reset” procedure for them? And if that doesn’t work…
Does the iTach product simply drop-in and replace the old IR devices? I know I will have to update their IP’s - I’m wonder if the app will easily transition to the new device? And the 3 port IR output dongles…
Yes, they are identical modulo the logo.
Global Caché has tools/apps that reset them. They work the same.
Yes, you can swap them. Swapping to a different product may not be as simple. Use iTach Flex to replace any Roomie Blaster for instance. These are all linked on our website in the Compatibility page.
Are the simple control and roomie branded IR devices all upgradeable to the latest global cache itach flex firmware via their ihelp software utility app?
It’s been so many years that I would strongly advise new units if you’re deploying something. Whether you can find appropriate old tools for something from 2015 is dubious. The iTach and iTach Flex line are recommended. As I’ve said from the beginning, don’t use the GC-100 line though it is compatible.
On a related note, they have a fourth product line now called “Global Connect”. We don’t have sample units of those so it is very likely they are not properly recognized.