I bought a SnapAV B-500-MTRX-230 8x8 HDMI Matrix with the intention of using Simple Control, but I am having trouble controlling it. I’ve installed the matrix successfully and can control inputs/outputs using SnapAV’s configuration utility that runs through the RS232 port. I assigned the matrix a static IP on my network and I can ping the IP and get a response. I then successfully added a device using the Manual IP and port 23 (as shown in the compatibility list). But I cannot seem to get the matrix to respond either using the Test Remote to power on/off or by adding an activity like .OUTPUT INPUT SET. I also tried adding the device using a Roomie Ethernet to Serial interface and still had no luck getting a response.
Has anyone gotten a SnapAV HDMI matrix to work using Simple Control? Or does anyone have any idea of what I need to do get it to work with either IP or Serial?
Thanks in advance!!